vodafone

Vodafone’s mail Ono says goodbye

The Ono mail disappeared completely on September 30, 2019. Vodafone gave customers of this service certain deadlines to retrieve or save their most important messages and direct their messages to a new account.What do I need to know?

When did the mail Ono disappear?

The mail Ono stopped working on September 30, 2019 , a date that Vodafone chose to terminate this mail service. From that date all emails with domain @ ono.com stopped working and it is not possible to register for the service again.

The disuse of this email in favor of other free services such as Gmail or Outlook and the gradual disappearance of the Ono brand within the services and rates of Vodafone are the causes of this decision by the red operator.

This is not the only Vodafone service that has disappeared. The old loyalty plans have also been adapted and, for example, the Vodafone platinum customer denomination no longer exists .


What deadlines were given for the closure of the Ono mail?

Following the announcement of the closure of Ono’s email service, Vodafone gave a series of deadlines for its users to migrate to other services:

  • From April 1 to June 30, 2019 : the mail service continued to work for its customers to save the most important emails and make the switch to other platforms.
  • From July 1 to September 30, 2019 : all incoming emails could be redirected to another email account
  • As of September 30, 2019 , the service was completely closed

These deadlines allowed users with a Vodafone ONO email address to change their addresses on social networks and streaming platforms so as not to lose access or save their most important information .

In addition, many companies also had their Vodafone ONO email and to solve their problems with the email address they also had the Vodafone Empresas customer service telephone number at their disposal .Vodafone Freelance Customer Service


How to forward Vodafone Ono emails to another account?

After the closure of the Vodafone Ono email , the emails received in the Ono account had to be forwarded to other services such as Gmail or Outlook as follows:

  1. Entering Ono’s email and selecting the “options” tab
  2. Within this, in the Mail option, you should choose the “automatic forwarding” section
  3. In this option you could choose any other active email account
  4. “Save changes” would help us make the final change

Remember that as of September 30, 2019 the service is no longer operational and you will no longer be able to redirect your emails. Also, even if you have configured this setting before closing, you will no longer receive emails from that account.

If you have any questions regarding your Ono email, do not hesitate to contact Vodafone customer service ´. Although, since the Ono mail service is no longer available, they won’t be able to do much for you. On the other hand, they will be able to help you with the processing of other requests such as changing the Vodafone telephone number , how to pay a debt to Vodafone and even request information on the change of Vodafone holder .

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